Privacy Policy

This privacy statement applies to the Victorian Showmen’s Guild website.

This website privacy statement does not apply to other websites we may link to. We recommend you read the privacy statement when you access another site.

Anonymous access to our site
You can access the Victorian Showmen’s Guild (VSG) home page and browse our web site anonymously, without disclosing your personal information.

Social media collection statement
If you use your Facebook, Twitter, or other social networking sites account information to log in and/or authenticate with a Victorian Showmen’s Guild website, we will collect and store a unique user ID provided by your Social Networking Service (SNS).

As a VSG website user, you can choose to log in and/or authenticate with a SNSs, such as Facebook. To do so, you must use your account credentials (typically username and password) for your SNS. Your SNS will provide VSG will a unique user ID which VSG can use to identify you on VSG websites. VSG will retain this user ID, keep it private and use it to identify you and enable your access to features on VSG websites.

Our use of SNS sometimes involves listening to social trends and issues that relate to Victorian Showmen’s Guild services and events. We use various tools to view public social media and website commentary in which Victorian Showmen’s Guild accounts may not necessarily be tagged – and engage directly with you to provide information or a better level of customer service. In doing so, we may temporarily collect and store your personal information.

To protect your own privacy and the privacy of others, we suggest that personal information including phone numbers and email addresses are not shared on SNS.

Please note that each social networking service will also handle your personal information for its own purposes. We encourage you to read the privacy policies and other statements of the SNSs you use.

Collection and use of personal data
The Victorian Showmen’s Guild website only collects or records personal information you choose to provide through our Contact us section, subscription to various eNewsletters, initiatives or programs updates and financial transactions. As part of our commitment to customer service, we may periodically invite you to provide feedback about your experience via a survey. Any survey is voluntary and you do not have to participate. Where possible, you have the option of not identifying yourself when entering into a transaction with the Victorian Showmen’s Guild.

Victorian Showmen’s Guild personnel use personal information collected from social media sites, email and survey sources to respond to individuals and discuss their particular enquiries. Feedback and survey results may also be shared with actioning areas within the organisation to evaluate and improve the customer service experience.

Email addresses and any other contact details you provide will not be added to mailing lists without your consent.

The Victorian Showmen’s Guild is committed to protecting your privacy. The personal information requested on any newsletter form collected by Victorian Showmen’s Guild to provide subscribers with news and updates. It will not be disclosed to any other external party without your consent, unless required or authorised by law. If the personal information is not collected, you will not be able to receive information updates via email. If you wish to alter any of the personal information you have supplied to the Victorian Showmen’s Guild, please contact us via telephone 03 9376 8544 or email vicshowmen@gmail.com.

Disclosure of personal information
Victorian Showmen’s Guild will take all necessary measures to prevent unauthorised access to, or disclosure of, your personal information.

External organisations to which personal information is disclosed include Victorian Showmen’s Guild contracted Service Providers who perform various services for and on behalf of the Victorian Showmen’s Guild. These contractors have agreed to be bound by the provisions of the Privacy and Data Protection Act 2014 (VIC). Information provided to these contractors is limited to contact details provided by you whilst contacting us.

We will also ensure that your personal information is not disclosed to other individuals, institutions and authorities outside of the Guild except if required or authorised by law or explicitly permitted by you. For example, in the event of an investigation into suspected unlawful or improper activity, a law enforcement agency or government agency may exercise its legal authority to inspect the web server’s records (e.g. in relation to hacking or abusive messages).

Agencies and businesses that we may need to forward your contact details to include but are not limited to:

ThemePark
Victoria Police

All above mentioned agencies are subject to privacy legislations.

Access and correction
Requests for access to documents containing personal information and held by the Victorian Showmen’s Guild are handled under the Freedom of Information Act 1982.

Collection and use of site visit data
Cookies are used on our site, but they do not collect any personal information. For the most part they are sessional and just contain system-generated values to identify the user’s session for statistical and system administration purposes only.

Clickstream data refers to visitor logs and statistics that provide useful information about users’ online experience without identifying individuals. We collect the following clickstream data for statistical and system administration purposes:

  • your server (or IP) address
  • the day and time you visited the site
  • the pages you visited on our site
  • the address of the last page you visited
  • the operating system you are using
  • rough geographic location (down to the city)
  • internet service provider (e.g. Telstra)
  • the type of browser and version you are using.

To the extent that this data could make you identifiable, we will not attempt to identify individuals from the clickstream data unless required by law or to investigate improper activity in relation to this website.

Security of your personal data
This web site uses secure transmission facilities when appropriate (e.g. financial transactions). You should be aware that there are risks in transmitting information across the Internet. If you are concerned about conveying sensitive material to Victorian Showmen’s Guild over the Internet, you might prefer to contact us by telephone or mail.

Contact us

Phone: (03) 9376 8544 (Monday – Thursday 9am – 4pm)
Email: vicshowmen@gmail.com